Privacy Policy

Last Updated: April 12, 2026

At Inner G Complete Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Inner G Complete Agency App, a proprietary software built and managed by Inner G Complete Agency.

1. HIPAA & Protected Health Information (PHI)

For clients in the healthcare, medical aesthetics, and wellness industries, we may handle Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

  • Business Associate Status: When Inner G Complete Agency provides services to a "Covered Entity," we act as a "Business Associate." Our handling of PHI is governed by a formal Business Associate Agreement (BAA) which must be executed prior to the transmission of any sensitive health data.
  • Technical Safeguards: For all HIPAA-governed environments, we implement rigorous safeguards including AES-256 data encryption at rest, TLS 1.2+ encryption in transit, Multi-Factor Authentication (MFA), and detailed audit logging.
  • Purpose-Bound Discovery: We do not use PHI for any purpose other than those explicitly specified in the client engagement or BAA. We do not sell or monetize PHI.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the site to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the site.
  • Increase the efficiency and operation of the site.
  • Monitor and analyze usage and trends to improve your experience with the site.

3. Third-Party Social Media Integrations

Our Services allow you to connect third-party social media accounts, including TikTok, to sync and manage your content and analytics.

  • Information We Access: When you connect your TikTok account, we access your basic profile information (display name, avatar), account statistics (follower and heart counts), and your video content list via the TikTok Open API.
  • How We Use This Data: This information is used solely to provide integrated analytics, content drafting, and performance tracking within our platform.
  • Data Retention & Revocation: We store this information as long as your account is connected. You can disconnect your TikTok account at any time through our platform's Connectors page or by revoking access in your TikTok account settings. Upon disconnection, we will cease fetching new data and, upon request, delete previously synced content.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Inner G Complete Agency App
Email: support@lamont.innergcomplete.com